Hotel Museo Matan Ka´an

I'll start off with the positive. This is such a cute hotel modeled kind of like an Italian Villa. The design and architecture departs from the traditional square or rectangle style rooms, hallways ect. I feel this hotel has such enormous potential to be a four star hotel but alas, it is what it is. The rooms are much larger than normal. I'm guessing maybe 700 square feet? Beds are firm which I prefer. The locally made honey shampoo and soaps are a nice touch. It's not super luxurious (ie fixtures and what not) but it's adequate for the price. I can't say many positive things about the staff. They're not rude per-se, they just don't seem to care a whole lot about doing their jobs so don't expect smiling, happy staff to greet incoming guests and to welcome you to breakfast. They advertise "free parking" but they don't even have a parking lot, only street parking. That's a little disingenuous. It's like saying "free refreshments" and offering water. For people like me riding motorcycles, knowing our bikes are secure is a very big requirement and parking on the street is the last place we want to leave our bikes. Thankfully the manager let me park my bike right near the front door off the street. I would stay here again because I didn't have a bad experience really, I just think they could do a whole lot better with a little bit of management restructuring, staff incentives and maybe some upgrades here and there.

The rooms are nice, and have good Air Conditioning and comfy matresses. Balcony area. Theres also a pool for if you dont like salt water one in the Lobby and Upstairs. There is a restaurant there and the food is good. Enjoyable experience. Its close to the beach and the restaurants. Very Accesible in Mahaual.

Wonderful hotel with an eclectic flare. Clean and comfortable. Only stayed one night but the facilities seemed great! Plus excellent location! Especially great considering we paid the same price as another place at the end of the town that was quite basic (shared bathrooms) and more like a campsite. Plus the staff were friendly and there is a cute cat.

Beautiful place with a 5 minute walk to the beach and a lot quieter and cheaper than staying right on the beach. Beautiful murals, comfortable rooms, great swimming pool and cool lighting and architecture. I loved this place, one of the coolest hotels I have ever stayed in. The staff was attentive and friendly. Great place all around!

Nice hotel a block from the beach. Rooms are interesting and mostly spacious. The hotel is currently under construction. This was not let on in the booking sites so it was a surprise when we arrived. The hotel staff swapped us around rooms but we could not bare the noise. They promptly arrange a transfer to another hotel. Breakfast was great.

I went to Koox Matan after a horrible experience at another local hotel so I wasn't expecting much. Check in was quick & friendly. The room was much better than the pictures let on. The bed was comfortable. The hotel restaurant was closed until breakfast time, breakfast was great! The hotel courtyard was very interesting & a nice place to sit & relax.

Great little spot across the street from the beach. No frills hotel but definitely comfy (the bed was SO comfortable) and cozy. Loved the themed rooms and themed staircases. I have zero sense of direction and loved having a visual to remember which staircase to use. Super friendly reception and affordable. I had two very minor issues in my room and they were fixed within 15 minutes. Highly recommend for someone not looking for luxury and just a comfy spot to rest their head after a day at the beach!

I've been traveling for the past 2 weeks and stayed in three different hotels. This hotel has the best staff so far!. The kitchen is closed after breakfast but i wanted hot water for tea and the gal in the front desk was so sweet to bring me hot water in one of the patio areas.. The hotel is very nice and our room was big and clean. . It has many different decorations and a story behind each decor/ art work ect.. I will definitely stay here again.. The price was cheap!. Thai you staff!